CUSTOMER SERVICES:

Orders will be shipped within 7 to 15 business days. You will receive an e-mail with the notification of your shipment.

All clients' information will be kept under strict confidentiality. WE DO NOT SELL, LEND OR DISTRIBUTE YOUR INFORMATION TO THIRD PARTIES!

All items are carefully packaged and insured for best delivery. However, should defective merchandise occur please keep all documentation and packaging pertaining to the item in question. E-mail us with the details of the damage A.S.A.P. Damaged items MUST be reported to bbgems@bbgems.com.br WITHIN 48 hrs of delivery.

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